Welcome to CosmoTrace’s

Alert Management services

We offer you a complete Alert Management service which is both flexible & scalable.

Cosmotrace’s team of experienced professionals have spent years working with every part of the pharmaceutical supply chain.

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Our Alert Management Service has the following advantages:

  • Each alert is specially handled by a Cosmotrace executive

  • We ensure the process is managed according to market-specific requirements, covering checklists for contacting NVMOs and NCAs

  • Alerts are analysed and categorised within market defined time frames.

  • We provide detailed tracking of the source and root cause of the alert as well

  • Detailed reporting of alert types, trends, frequencies and locations.

  • The client receives a report that clearly documents the analysis process which is daily, weekly and monthly
    as per the requirements.

  • Recurring causes of error are flagged and possible solutions provided

  • We have an experienced team that is used to dealing with multiple error variants, and are thus able to deal with them effectively.

  • Our Services are cost effective and competitive.

  • All our services have Pay as you go options so you can sample our expertise without long term contracts.

Contact us for a free consultation